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Auriga Magnus Care Limited\u00a0<\/span><\/strong><\/p>\n (trading as CareMagnus)<\/span><\/strong><\/p>\n <\/p>\n Privacy Notice<\/span><\/strong><\/p>\n <\/p>\n 1.Introduction<\/span><\/strong><\/p>\n This is our privacy notice. It tells you how we collect and process data received from you, including how we process data in relation to our clients, potential clients, apps users, website visitors, suppliers, business contacts, shareholders and investors. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.\u00a0<\/span><\/p>\n We can operate as a data processor or a data controller. As a healthcare SaaS (Software-as-a-Service) supplier, we primarily operate as a data processor and it is important to note that we process the data solely based on the instructions and authority granted by our client(s) that act as the Controller(s) of data. Please see more information in section 3 below.\u00a0\u00a0<\/span><\/p>\n In some situations we act as the data Controller and this notice applies to situations where we act as a data controller. This notice applies to Auriga Magnus Care Limited trading as CareMagnus, its CareTeam App, its Friend&Family App, its web application and its website https:\/\/www.caremagnus.com<\/a><\/span>.\u00a0<\/span><\/p>\n If you have any comments on this privacy notice, please contact Data Protection Department at data.security@caremagnus.com<\/a><\/span><\/span>\u00a0<\/span>.<\/span><\/span><\/p>\n <\/p>\n 2.Who We Are<\/span><\/strong><\/p>\n Here are the details that the retained version of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation and UK Data Protection Act 2018 (UK GDPR) says we have to give you as a ‘data controller’:<\/span><\/p>\n <\/p>\n We act as a data processor in relation to the personal data uploaded to or entered into our web application by our clients and into our careteam app and friends & family app by the app users. Such types of data may include Special Category Personal Data. Our clients act as data controllers in respect of any such data and are therefore responsible for making sure that they comply with UK GDPR and have a lawful basis for the processing of such personal data as data controllers. As a data processor we agree to take appropriate security measures in respect of any such personal data and we have an agreement in place with each of the data controllers to specify data controller and data processor rights and obligations. If you would like to exercise your data subject rights where we act as a data processor please contact the relevant data controller (our client), typically being a care service provider.\u00a0<\/span><\/p>\n This notice applies where we act as a data controller in relation to your personal data meaning that we make decisions on the means and purposes of processing of your personal data.\u00a0<\/span><\/p>\n <\/p>\n We use different methods to collect data from and about you, including:\u00a0<\/span><\/p>\n <\/p>\n We collect and process the following data about you:<\/span><\/p>\n <\/p>\n We also collect, use and share Aggregated data such as statistical or demographic data. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage data to calculate the percentage of users accessing a specific app or website feature.<\/span><\/p>\n We will not specifically collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We do not collect any information about criminal convictions and offences.\u00a0<\/span><\/p>\n Under UK GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:<\/span><\/p>\n a) you have given consent to the processing of your personal data for one or more specific purposes;<\/span><\/p>\n b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;<\/span><\/p>\n c) processing is necessary for compliance with a legal obligation to which we are subject;<\/span><\/p>\n d) processing is necessary to protect the vital interests of you or of another natural person;<\/span><\/p>\n e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and\/or<\/span><\/p>\n f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data.<\/span><\/p>\n <\/p>\n We use various cookies to distinguish users and improve our website. Please see our Cookie Policy at [link<\/a>]<\/span>\u00a0for further information.\u00a0<\/span><\/p>\n <\/p>\n We use information about you to:<\/span><\/p>\n <\/p>\n If you are already our client or app user, we will contact you electronically about information that is necessary for us to fulfil our contractual obligations. We will also contact you about things similar to the products or services that you previously purchased from us and you will be given an opportunity to opt-out and unsubscribe from further communications.<\/span><\/p>\n Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.<\/span><\/p>\n If you don\u2019t want us to use your personal data for any of the reasons set out in this section 5, you can let us know at any time by contacting us at data.security@caremagnus.com<\/a><\/span> and we will delete your data from our systems. However, you acknowledge this may limit our ability to provide some or all of our products and services to you.<\/span><\/p>\n In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don\u2019t provide your personal data in these cases.<\/span><\/p>\n Please find below further information as to the purposes and lawful basis of the personal data that we collect and process. Information on how we process personal data collected using cookies is contained in our Cookie Policy [link<\/a>]<\/span>.<\/span><\/p>\n <\/p>\n <\/p>\n Communication data including e-mail communication, text and other messaging services<\/span><\/p>\n Financial data including some limited bank account and payment card details<\/span><\/p>\n Transaction data including details about payments to and from clients<\/span><\/p>\n Technical data, including IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology you use to access our site.\u00a0<\/span><\/p>\n Profile Data, including preferences.\u00a0<\/span><\/p>\n Usage data, event logs of actions taken on web application.<\/span><\/td>\n Provision of services<\/span><\/p>\n IT Security\u00a0<\/span><\/p>\n Preventing fraud\u00a0<\/span><\/p>\n Maintaining support standards to ensure quality of service<\/span><\/td>\n Soft opt-in in case of existing or previous users and those enquiring about our services<\/span><\/td>\n It is necessary to use publicly available personal details in professional and business capacity in order to promote our business and for potential clients to find out about our app and website.\u00a0<\/span><\/p>\n There is no harm to the individuals whose personal contact details are already in the public domain in their professional or business capacity, and with every marketing communication we will provide details of our company identity, where privacy notice can be found and an opportunity to unsubscribe from receiving further marketing (maintain suppression list).\u00a0<\/span><\/td>\n Technical data, including IP address, your login data, device ID, geolocation, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology you use to access our site.\u00a0<\/span><\/p>\n Profile Data, including preferences.\u00a0<\/span><\/p>\n Usage data, event logs of actions taken on web application.<\/span><\/td>\n IT Security\u00a0<\/span><\/p>\n Preventing fraud<\/span><\/p>\n Maintaining support standards to ensure quality of service\u00a0<\/span><\/td>\n Technical data, including IP address, your login data, session ID, referrer info, site preferences, user behaviour tracking, geolocation, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology you use to access our site.\u00a0<\/span><\/p>\n Profile Data, including preferences.\u00a0<\/span><\/p>\n Usage data, event logs of actions taken on web application.<\/span><\/td>\n Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.<\/span><\/p>\n Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.<\/span><\/p>\n Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.<\/span><\/p>\n For more information please see our Cookie Policy found at [insert link].<\/span><\/td>\n Financial data, bank details<\/span><\/p>\n Communication data including e-mail communication, text and other messaging services<\/span><\/td>\n Legitimate interests of all parties with a view to network in the context of business.<\/span><\/p>\n It is necessary to exchange, keep and otherwise process contact information in order to network in the context of business.\u00a0<\/span><\/p>\n There is normally a positive action taken by all parties to provide their contact details during networking with the expectation that such contact details, including personal data, may be used by the recipient for business networking.<\/span><\/td>\n Financial data, bank details<\/span><\/td>\n <\/p>\n <\/p>\n We use various companies to provision our cloud services. We will generally store your personal data within the UK or the European Economic Area (EEA) and we transfer your collected data to storage or companies based outside of the UK and EEA as may be necessary to provide our products and services to you, to fulfil your order and deal with payment, or if we have your consent.<\/span><\/p>\n We will only transfer your data to countries that are deemed to have an adequate level of protection of personal data; or we may use specific contracts approved by the European Commission and\/or the Information Commissioner\u2019s Office in the UK which give personal data the same protection it has in Europe, such as International Data Transfer Agreements (IDTAs).\u00a0<\/span><\/p>\n By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.<\/span><\/p>\n If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.<\/span><\/p>\n We only keep your personal data for as long as we need to in order to use it as described above in section 7, and\/or for as long as we have your permission to keep it. Your data may be kept for shorter periods of time, in accordance with our data retention procedures. In any event, we will conduct regular reviews to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.<\/span><\/p>\n <\/p>\n We are allowed to disclose your information in the following cases:<\/span><\/p>\n We may contract with third parties to supply our products or services to you on our behalf. These may include payment processing, search engine facilities, web hosting, advertising and marketing. In some cases, the third parties may require access to some or all of your data. These are the third parties that have access to your information:<\/span><\/p>\n\n
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\n Type(s) of data subject\u00a0<\/span><\/strong><\/td>\n Categories of personal data<\/span><\/strong><\/td>\n Purpose of processing\u00a0<\/span><\/strong><\/td>\n Lawful basis\u00a0<\/span><\/strong><\/td>\n Retention Period<\/span><\/strong><\/td>\n<\/tr>\n \n Clients, their directors, employees and contractors\u00a0<\/span><\/strong><\/td>\n Work Contact information, including name, address,\u00a0 telephone number and e-mail address<\/span><\/p>\n Process orders, including invoices, payments and refunds<\/span><\/p>\n Necessary for the performance of a contract<\/span><\/td>\n We keep your data as long as you are our client and 7 years after that for tax and financial reasons and in case of any potential disputes.<\/span><\/td>\n<\/tr>\n \n Clients, their directors,\u00a0 employees and contractors<\/span><\/strong><\/td>\n Work Contact information, including name, address, telephone number and e-mail address<\/span><\/td>\n Marketing communications<\/span><\/td>\n Consent OR\u00a0<\/span><\/p>\n We keep your data as long as you are our client and 7 years after that for tax and financial reasons and in case of any potential disputes.<\/span><\/td>\n<\/tr>\n \n Potential clients, their directors and employees<\/span><\/strong><\/td>\n Work Contact information, including name, address, telephone number and e-mail address<\/span><\/td>\n Marketing Communications\u00a0<\/span><\/td>\n Our legitimate interest to promote and grow our business and legitimate interests of potential clients to benefit from our app and website services.\u00a0<\/span><\/p>\n We keep your data for 12 months from last communication.\u00a0<\/span><\/td>\n<\/tr>\n \n App Users<\/span><\/strong><\/td>\n Work Contact information, including name, address,\u00a0 telephone number and e-mail address<\/span><\/p>\n Provision of services<\/span><\/p>\n Necessary for the performance of a contract.\u00a0\u00a0<\/span><\/td>\n We will keep your data until contract expiry and 6 months after that.\u00a0<\/span><\/td>\n<\/tr>\n \n Website Users<\/span><\/strong><\/td>\n Contact information, including name, address,\u00a0 telephone number, company name and email address<\/span><\/p>\n Necessary cookies (Always Active) are required to enable the basic features of the site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.<\/span><\/p>\n Consent taken with cookie banner for functional, analytical and advertisement cookies. No consent required for necessary cookies.\u00a0<\/span><\/td>\n Please see our Cookie Policy found at [insert link].\u00a0<\/span><\/td>\n<\/tr>\n \n Suppliers, partners, subcontractors and their employees<\/span><\/strong><\/td>\n Contact information, including name, address, telephone number and e-mail address;\u00a0<\/span><\/p>\n To enable compliance with obligations under relevant contracts, including processing order, refunds, logging and payment of invoices.<\/span><\/td>\n Necessary for the performance of a contract\/ pre-contractual steps.\u00a0<\/span><\/td>\n We keep your data as long as long as we have a contractual relationship and for 7 years after that for tax and financial reasons, and in case of any potential dispute.<\/span><\/td>\n<\/tr>\n \n Business contacts\u00a0<\/span><\/strong><\/td>\n Contact information, including name, company name, job position, address, telephone number and e-mail address, including those available via business networking websites, such as LinkedIn\u00a0<\/span><\/td>\n Business networking\u00a0<\/span><\/td>\n Legitimate interests of all parties\u00a0<\/span><\/p>\n Two years from the date of last contact.<\/span><\/td>\n<\/tr>\n \n Investor \/ Shareholder, their directors or employees<\/span><\/strong><\/td>\n Contact information, including name, address, telephone number and e-mail address;\u00a0<\/span><\/p>\n Necessary to comply with our obligations to investors and shareholders\u00a0<\/span><\/td>\n Legal obligation\u00a0<\/span><\/td>\n We will keep your data as long is legally required\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n \n
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